Senior Wellness RCFE Operations Platform Case Study

RCFE software is an operations and compliance platform for Residential Care Facilities for the Elderly. It helps teams manage resident onboarding, caregiver logs, medication and MAR workflows, incidents, approvals, and regulatory reporting in one system, improving accuracy and audit readiness.

The platform captures prescriptions with dosage, frequency, and directions, then supports routine and PRN workflows aligned to MAR requirements. Administration history is stored with an audit trail so teams can track what was given, when it was given, and by whom.

Caregivers can record vitals and daily care logs such as food intake, repositioning, and other recurring activities. Structured logs make it easier to maintain continuity of care across shifts and support internal reviews.

Incident reporting captures structured details, attachments, and follow up actions. Managers can review entries and generate incident focused reports that support compliance reviews and audit preparation.

The system includes approval management for discontinued medications, incident items, and third party medication requests. This adds accountability and ensures critical changes are reviewed before they impact resident care.

The reporting module produces common compliance documents such as 622, 911, MAR, and incident reports. Reports can be filtered and exported to support inspections and recurring compliance submissions.

The finance module tracks resident cash, valuables, and property items with a clear audit trail. This supports better controls, reduces disputes, and simplifies periodic audits.

Yes. Administrators can manage one or multiple facilities, onboard staff, and assign role based permissions. This ensures facility admin, staff, caregivers, and company level users see only what they need to perform their responsibilities.