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B2B SaaS Analytics & Workspace Management Platform Case Study

B2B SaaS Analytics & Workspace Management Platform Case Study

Case Study

DreamzTech developed a B2B SaaS analytics and workspace management platform for an enterprise data services provider. The platform enables multi-tenant company management, Microsoft Fabric workspace provisioning, subscription plan administration, usage metrics tracking, pipeline monitoring, and comprehensive billing management for data analytics operations.

  • Industry Enterprise SaaS & Data Analytics
  • Solution Multi-Tenant Analytics Platform
  • Delivery End to End Product Development
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B2B SaaS Analytics & Workspace Management Platform Case Study
B2B SaaS Analytics & Workspace Management Platform Case Study
B2B SaaS Analytics & Workspace Management Platform Case Study
B2B SaaS Analytics & Workspace Management Platform Case Study
B2B SaaS Analytics & Workspace Management Platform Case Study
Trusted By Startups, SMBs to Fortune 500 Brands
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Quick Answers

  • What we built: A B2B SaaS platform featuring multi-tenant company management, Microsoft Fabric workspace assignment, subscription plan administration with usage-based limits, compute metrics dashboards, pipeline execution monitoring, and integrated billing with Stripe payment processing.
  • Who it is for: Data analytics service providers, managed analytics businesses, enterprise data platform operators, and SaaS companies offering Microsoft Fabric-based solutions requiring multi-tenant architecture, subscription management, and customer self-service.
  • Key outcomes: Streamlined tenant onboarding, improved cost visibility with compute usage tracking, enhanced governance through workspace isolation, simplified billing with subscription management, and increased operational efficiency through centralized dashboards.

Overview

DreamzTech designed and developed a comprehensive B2B SaaS analytics platform for a data services business providing managed Microsoft Fabric solutions to enterprise customers. The platform enables efficient management of multiple tenant organizations with isolated workspaces and usage-based subscription billing. This case study is NDA compliant. Platform administrators manage company tenants, assign subscription plans, provision Fabric workspaces, and monitor platform-wide usage metrics while enforcing tenant isolation.

Challenges

  • Managing multiple customer organizations on shared infrastructure required strict workspace isolation to prevent cross-tenant data access.
  • Customers lacked insight into their compute consumption and pipeline activity making cost optimization difficult.
  • Onboarding new customers required manual workspace creation and configuration consuming significant administrative time.
  • Tracking usage against plan limits without automated systems led to inconsistent enforcement and billing disputes.
  • Operating without a unified platform for company management, workspace assignment, and billing created inefficiencies.

How the platform works

  • Company Onboarding Admin creates company tenant, assigns subscription plan with resource limits, and configures workspace access.
  • Workspace Provisioning Platform assigns Fabric workspaces with user-level access controls ensuring tenant isolation.
  • Pipeline Operations Customers manage pipeline executions, monitor success rates, and track activity through dashboard.
  • Usage Tracking System captures compute usage and execution duration across workspaces with trend analysis.
  • Billing & Subscription Platform processes payments via Stripe, generates invoices, and enforces plan limits.

Solutions delivered

DreamzTech designed and implemented a comprehensive B2B SaaS analytics platform with multi-tenant architecture, workspace management, and integrated billing capabilities:

  • Create, view, edit, and deactivate company tenants with lifecycle management.
  • Assign subscription plans with defined resource limits and usage thresholds.
  • Track company-level usage metrics and activity with audit trails.
  • Assign Fabric workspaces to company tenants with isolated data access.
  • Map users to workspaces with role-based permissions and access restrictions.
  • Enforce tenant isolation preventing cross-company data access.
  • Create and manage subscription plans with pricing, frequency, and limits.
  • Define maximum users, pipelines, and compute volume per plan tier.
  • Track plan utilization and automate enforcement of usage thresholds.
  • Monitor platform-wide compute usage with time-based trend analysis.
  • View workspace-level consumption breakdowns by activity type.
  • Company-specific dashboards showing usage against plan limits.
  • Track pipeline execution status, success rates, and failure patterns.
  • Trigger runs, schedule executions, and refresh pipelines through dashboard.
  • Identify inactive pipelines and operational bottlenecks quickly.
  • Overview of subscriptions, payments, and transaction history.
  • Stripe integration for payment processing and invoice generation.
  • Transaction details with payment status and subscription linkage.

Success Metrics

Efficient Tenant Management

Streamlined company onboarding with automated workspace provisioning and subscription assignment.

Usage Visibility

Real-time compute metrics and execution tracking enabling capacity planning and cost optimization.

Tenant Isolation

Secure workspace assignment with role-based access controls preventing cross-tenant access.

Subscription Control

Flexible plan management with usage-based limits and automated enforcement.

Pipeline Monitoring

Centralized visibility into pipeline health and execution status across workspaces.

Integrated Billing

Automated payment processing through Stripe with invoice generation and tracking.

Conclusion

DreamzTech delivered a comprehensive B2B SaaS analytics platform that transforms managed data services operations for a Microsoft Fabric solutions provider. The platform provides multi-tenant company management, workspace provisioning, subscription administration, compute metrics tracking, pipeline monitoring, and integrated billing. The solution enables efficient tenant onboarding, ensures data isolation, provides usage visibility, and simplifies billing operations. This write-up is NDA compliant and intentionally anonymized.
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    Frequently Asked Questions (FAQ)

    A B2B SaaS analytics platform is a cloud-based software solution that enables businesses to offer data analytics services to their enterprise customers. It typically includes multi-tenant architecture, workspace management, subscription billing, and usage tracking capabilities to support managed analytics operations.

    Multi-tenant architecture allows a single platform instance to serve multiple customer organizations while keeping their data and workspaces completely isolated. Each tenant has dedicated resources, access controls, and usage limits defined by their subscription plan, ensuring security and governance.

    Microsoft Fabric workspace management involves provisioning, assigning, and controlling access to Fabric workspaces for different customer organizations. This includes mapping users to workspaces, enforcing role-based permissions, and monitoring workspace-level usage and activity.

    Usage-based subscription billing tracks customer consumption of resources like compute time, pipeline executions, and storage. Charges are calculated based on actual usage within plan limits, with automated enforcement of thresholds and integration with payment processors like Stripe for billing.

    Essential features include multi-tenant company management, workspace provisioning, subscription plan administration, usage metrics dashboards, pipeline monitoring, billing integration, role-based access control, and audit trails. These capabilities enable efficient operations and customer self-service.

    Tenant isolation ensures that each customer organization can only access their assigned workspaces and data. This is achieved through dedicated workspace assignments, user-level access controls, and strict permission enforcement that prevents cross-tenant data access or visibility.

    Key metrics include compute usage by workspace and tenant, pipeline execution counts and success rates, user activity, subscription utilization against plan limits, revenue and payment status, and platform-wide trends. These metrics enable capacity planning, cost optimization, and customer success monitoring.

    Stripe integration enables automated payment processing, subscription management, and invoice generation. The platform connects to Stripe APIs to create customers, manage subscription plans, process recurring payments, handle payment method updates, and track transaction history for comprehensive billing management.

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